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Privacy Policy

Last Updated: October 24, 2026

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MCBLANC Jewelry ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share your information when you visit www.mcblancjewelry.com, place an order, or contact us.

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By using our website, you acknowledge the privacy practices described in this policy.

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1. Information We Collect

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We may collect personal information that you voluntarily provide when you make a purchase, complete a contact form, or communicate with us.

This information may include:

  • Your name, email address, phone number, and billing or shipping address.

  • Order details, purchase history, and transaction information.

  • Messages, inquiries, and customer service correspondence.

  • Payment-related information handled by our authorized payment processors.

We may also automatically collect certain technical information, including your IP address, browser type, device information, and website usage data through cookies and similar technologies.

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2. How We Use Your Information

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We collect and use personal information for legitimate business purposes, including:

  • Processing and fulfilling customer orders.

  • Arranging shipping and providing tracking information.

  • Communicating about purchases, returns, refunds, and customer inquiries.

  • Processing payments and preventing fraudulent transactions.

  • Maintaining and improving our website and shopping experience.

  • Analyzing website traffic and advertising performance.

  • Sending promotional communications when you have provided the required consent.

  • Meeting applicable legal, accounting, and regulatory obligations.

We do not use personal information for purposes unrelated to our business without obtaining any consent required by applicable law.

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3. Website Hosting & Payment Security

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Our website is hosted on the Wix.com platform. Wix provides the online shopping infrastructure that allows us to display products, process orders, and manage customer information.

Customer information may be stored through Wix's databases and secure systems.

Payments are processed through authorized third-party payment providers. These providers are responsible for securely handling payment card information in accordance with applicable payment security standards.

MCBLANC Jewelry does not independently store complete credit card numbers.

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4. Sharing Your Personal Information

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We may share limited personal information with trusted third-party service providers when necessary to operate our business.

These providers may include:

  • Wix: Website hosting, e-commerce services, and order management.

  • Payment Processors: Payment authorization, transaction processing, and fraud prevention.

  • Shipping Providers: Shipping label creation, order delivery, and tracking.

  • Analytics and Advertising Services: Website traffic analysis, advertising measurement, and related services, where enabled.

We share only information reasonably necessary for these purposes.

We may also disclose information when required by applicable law or a lawful request from government authorities.

We do not sell customer personal information for monetary compensation.

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5. Cookies & Tracking Technologies

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Our website uses cookies and similar technologies to provide essential website functions, remember preferences, understand visitor activity, and improve our services.

We may also use analytics and advertising technologies, including services provided by Google, where enabled.

Some third-party services may collect information in accordance with their own privacy policies.

You can manage cookies through your browser settings and any cookie preference tools made available on our website.

Where required by applicable law, we obtain consent before using non-essential tracking technologies.

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6. Email Communications & Marketing

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We may contact customers by email regarding order confirmations, shipping updates, customer service requests, and other transaction-related matters.

We may also send promotional emails, product updates, or special offers when permitted by applicable law and with any required consent.

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in those messages or by contacting us.

Unsubscribing from promotional communications will not prevent us from sending necessary order-related messages.

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7. Data Storage, Security & Retention

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We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

Personal information may be stored or processed by Wix and other service providers in Canada or other countries where those providers operate.

We retain personal information only for as long as reasonably necessary to fulfill business purposes, resolve disputes, maintain required records, and comply with legal obligations.

Although we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

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8. Your Privacy Rights

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Depending on applicable privacy laws, you may have the right to:

  • Request access to personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of personal information, subject to applicable legal and business recordkeeping requirements.

  • Withdraw consent for certain uses of your personal information, subject to legal or contractual restrictions.

  • Opt out of promotional communications.

To submit a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

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9. Children's Privacy

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Our website is intended for general shopping purposes and is not specifically directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian consent.

If you believe a child has provided us with personal information without appropriate consent, please contact us so we can review the matter.

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10. Third-Party Websites

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Our website may contain links to external websites or third-party services.

We are not responsible for the privacy practices or content of websites that we do not operate.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

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11. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our business operations, website services, or applicable legal requirements.

Any updates will be published on this page with a revised effective date. Where required by law, we will provide additional notice or request consent for material changes.

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12. Contact Information

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If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us.

MCBLANC Jewelry

Ontario, Canada

Email: lunanjewelry@gmail.com

Website: www.mcblancjewelry.com

You may also reach us through the Contact Us page on our website.

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